Shipping policy

Shipping Policy

Last updated: April 2026

Thank you for shopping with PawVault! Here's everything you need to know about our shipping.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Free Shipping (United States)

We offer FREE standard shipping on every order — no minimum required. Orders are processed within 1–3 business days and delivered within 5–8 business days. You'll receive tracking by email once your order ships.

International Shipping

We ship to over 27 countries worldwide via DHL Express and USPS International services. Rates are calculated at checkout based on destination and package weight.

Delivery times for international orders: 7–21 business days depending on destination and customs processing.

Please note: International customers are responsible for any customs duties, taxes, or import fees that may be charged by your country.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your order at any time using the link provided.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at pawvault1@gmail.com and we will work with the carrier to resolve the issue.

Questions?

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Shipping policy